Our Return Policy

Thank you for choosing to shop with Belle Nordiste LLC. We stand by the quality and craftsmanship of our products and want you to be completely satisfied with your purchase. Please review our return policy below to ensure a smooth and hassle-free return process.

Return Eligibility

  1. Non-Customized Products: Items that have not been personalized or engraved may be returned within 30 days of the original purchase date for a full refund or exchange.

  2. Customized Products: Due to the personalized nature of engraved items, we are unable to accept returns or offer refunds on customized products unless they arrive damaged or contain manufacturing errors.

Return Procedure

  1. Request a Return Authorization (RA) Number: Before returning any item, please contact our Customer Service team to obtain a Return Authorization (RA) number. You can reach us via email at support@bellenordiste.com 

  2. Packaging: Package the item securely, include the original packaging material, and insert a copy of the invoice or packing slip.

  3. Labeling: Clearly write the RA number on the outside of the package.

  4. Shipping: Return the package using a traceable shipping method to the following address:
    Belle Nordiste LLC
    529, Main St, Suite 200
    Boston, MA, USA

  5. Confirmation: Once we receive the returned item and inspect it to ensure it meets our return criteria, we will process your refund or exchange.

Timeframe for Processing Returns

  • Refunds for eligible returns will be processed within 10 business days of receiving the returned item(s).
  • Exchanges will be shipped within 7 business days after the returned item has been received and inspected.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item arrived damaged or contains a manufacturing error.

Damaged or Defective Items

If your order arrives damaged or contains a manufacturing error, please contact our Customer Service team within 7 days of receiving the item to arrange for a replacement or refund.

Modifications to this Policy

Belle Nordiste LLC reserves the right to modify this Return Policy at any time without prior notice. The latest version will always be available on our website.

Contact Us

For any questions or concerns related to returns, please contact our Customer Service team at support@bellenordiste.com 

Thank you for choosing Belle Nordiste LLC — Elegance & Creativity.

Last Updated: November 24, 2023